The CEO office called on Monday and again this morning. The customer service department also emailed yesterday. The CEO office will be calling again on Saturday.
The Cortonwood store that wouldn’t allow the dog, after previously allowing him for the past 4 years, has admitted dogs aren’t allowed but that there are NO signs anywhere that say “guide dogs only”, despite “Sharon” arguing the toss that there *are* signs. I guess she won’t be doing that again in a hurry.
The CEO office has been absolutely brilliant and kept us in touch throughout their investigation.